Privacy Policy


1. Introduction

Optima Clean ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, and disclose your personal information when you use our services or interact with our website located at www.optimaclean.com (the “Site”). By accessing or using our Site or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data from you:

  • Personal Identifiers: Name, email address, phone number, physical address
  • Service Information: Property details, appointment data, location for cleaning services
  • Payment Information: Billing address, card/payment details (processed via third- party platforms)
  • Technical Data: IP address, browser type, operating system, pages viewed, cookies, and usage data

3. How We Use Your Information

We may use your personal information to:

  • Provide and manage services (e.g., cleaning, scheduling, invoicing)
  • Send confirmations, quotes, receipts, and updates
  • Improve website experience and customer service
  • Process transactions securely via third-party payment processors
  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers: Hosting, payment processing, CRM platforms
  • Legal authorities: If required by law or in response to legal processes
  • Business transfers: In case of merger, sale, or transfer of business assets

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and customize content.You can disable cookies in your browser settings. However, this may limit certain features of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and obtain a copy of your data
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Withdraw consent for processing (where applicable)

To exercise these rights, contact us at privacy@optimaclean.com.

8. Data Security

We use administrative, technical, and physical safeguards to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect data from children. If you believe we have, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us: